IN A FAST-MOVING WORLD, WE ARE COMMITTED TO HARNESSING NEW TECHNOLOGY IN OUR RELENTLESS DRIVE TO SERVE OUR CLIENTS EVER MORE EFFICIENTLY.

Our IT strategy focuses on state-of-the-art developments, supported by proactive new investment – 20% of our profits are re-invested in IT and infrastructure every year.

We ensure our clients benefit from the latest innovations. Our centralised, robust and reliable IT solutions give us the platform to remain at the forefront of online solutions, technological advancements, delivery automation and integrated information.

Driven by client requirements, business strategy, regulatory requirements, system enhancements and business opportunities, our team of specialist IT professionals identify and deliver strategic change across the business.

Always striving to strengthen efficiency, we’ve developed our in-house CDD
electronic toolkit – implemented across all jurisdictions – for meeting ever-increasing regulatory requirements.

And to support our provision of the highest levels of client service, we insist on best-inbreed IT systems such as SunGard Investran and Microsoft Dynamics.

The benefits of this ongoing investment in technology include:

  • Always-on, reliable communications between
    our global offices
  • First class reporting and administration
    capabilities
  • Robust business continuity plans

Continually developing our online capability to support service excellence and efficiency, our recent innovations raise the bar in client service. They include:

BoardPack
To save our clients time, BoardPack enables company secretaries and administrators to exchange confidential documentation with directors. Housing all current and archived board documents, it means clients can locate whatever they want, whenever they want.

Classic Awards
A fast and simple interactive platform for managing pensions, savings and deferred bonus plans, including participant and employer contributions, valuations and transaction histories. Participants have access to interactive modelling tools and can manage their investment preferences and request investment switches online.

Document Share
For peace of mind and extra convenience, our deal room and data room solution provides secure document access and exchange. Users can set up email notifications and access their documents, reports and notices on-demand. Documents are held securely in one place and can be accessed at any time, from any device.

Share Awards
For instant and more efficient information access, our share plan administration system which manages share-based participant incentive plans enables participants to have 24/7 access to real time individual share plan information.

Tailored Awards
Designed around client preferences, this is our bespoke system for employee incentive planning. It provides full access to plan assets for pension and deferred bonus plans and enables participants to view documents and make investment requests online.

 

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